This website is offered to you subject to your unconditional acceptance of the terms of use, conditions and warnings contained in our contractual provisions ("General Terms of Use"). By accessing and using the website, you accept without reservation these General Terms and Conditions of Use. These General Terms of Use apply to this website as well as to all internet and other network initiatives of Bio'ty Lab. If a provision of these General Terms and Conditions of Use is inapplicable, or conflicts with a provision of mandatory law, this inapplicability will not affect the validity or applicability of the other provisions. You acknowledge that the present General Terms and Conditions of Use and the use of this website do not result in the creation of any form of legal partnership between you and Bio'tyLab.

Usage safety:

Bio'ty Lab supplies natural cosmetic products subject to the following conditions:

• 90-100% natural, with a minimum of synthetic chemicals in the ingredient list (the potentially most harmful ones are not present)
• Are dermatologically tested and therefore safe to use.

Bio'ty Lab takes no responsibility for the quality of the products it supplies, this quality is the responsibility of the brands themselves. Bio'ty Lab shall not be liable for any damages, whether direct, incidental or punitive, arising from the use of, or inability to properly use, information contained on http://www.biotylab.com

Information regarding the ingredients used in cosmetic products appearing on this website is not intended as, and should not be construed as, advice or a recommendation regarding the use of any cosmetic product or ingredient. If you have any questions regarding your use of a cosmetic product, please consult the labels printed on the product and/or consult a physician. Use the cosmetic products as directed by the manufacturer. Always avoid eye contact, ingestion and use on very young infants or pregnant women unless otherwise stated.

Natural products (sometimes) contain high levels of essential oils or other powerful ingredients that can lead to allergic reaction(s). Please use a product with care and according to the instructions. If you have a harsh reaction or very sensitive skin, we recommend that you consult a dermatologist before use.

Information on the website:

A text, list, photo or product announced on this website may contain technical or substantive inaccuracies or typographical errors. This information is periodically subject to change. Bio'ty Lab and/or third parties (webmaster, authors) may make changes to this website at any time. Do not make important decisions based on information from this website. Consult a competent professional organization for specific advice tailored to your situation. Some countries or some jurisdictions do not allow the exclusion or limitation of liability for indirect or consequential damages, so this limitation may not apply to you. If you disagree with all or any part of this website, or if you disagree with the Terms and Conditions of Use, your sole and exclusive remedy is to discontinue using this website.

This website is intended to provide general information about Bio'ty Lab.com and its respective activities. Although Bio'ty Lab makes every effort to provide information that it believes is current and correct, Bio'ty Lab does not guarantee the adequacy, correctness, completeness or currency of that information, nor that the website is comprehensive or suitable for use for a specific purpose. Nor does Bio'ty Lab guarantee continuous access to the website, nor the absence of disruptions or the proper functioning of the website. The information provided on this website is not intended to serve as a basis for evaluating Bio'ty Lab. The interested visitor will, if necessary, consult information sources provided for this purpose by law. Nothing in this website may be regarded as an offer to purchase or sell products or services, nor in general to conclude an agreement, unless stated otherwise.

The information, products and services contained on this website may contain technical and substantive inaccuracies or typographical errors. This information is periodically subject to changes. Bio'ty Lab.com and/or third parties (web administrator, authors) may make changes to this website at any time. Do not make any important decisions based on information learned through this website. Please consult a qualified professional to receive specific advice tailored to your situation. Some countries or some jurisdictions do not allow the exclusion or limitation of liability for indirect or incidental damages, so this limitation may not apply to you. If you cannot agree with all or any part of this website, or if you disagree with the Terms and Conditions of Use, your sole remedy is to discontinue using this website.

Price Guarantee:

Bio'ty Lab guarantees the prices displayed on its website. Prices include Belgian VAT of 21% and exclude handling and shipping costs (see Delivery Policy for more information). We adhere to the prices suggested by the suppliers.

Payment:

Payments are made online or by bank transfer in advance. Payments are protected via a secure server. For more information, visit the website Multisafepay
Only when payment is completed and received can we proceed with shipping the order (for which you will receive a confirmation email).

Bio'ty Lab also accepts payments with VISA and MASTERCARD. If you choose to pay by credit card, the amount will be debited from your account immediately after confirmation of payment.

Use of promotions:

Promotions are not cumulative so only and exclusively one benefit (discount, free delivery, price reduction, voucher etc) can be used at that time.

Disputes:

All disputes related to or arising from (the use of) the website will be exclusively subject to Belgian law. The Belgian courts have exclusive jurisdiction to intervene in these disputes. The use of this website is not permitted in countries where all of the present provisions, including this paragraph, do not apply. A printed version of these General Conditions of Use and of any warning delivered in electronic form will be accepted in any judicial or administrative proceedings arising out of or related to these General Conditions of Use, in the same manner and under the same conditions as other documents and commercial registers were created and preserved in printed form. All rights not expressly granted herein are reserved.

Damage to your computer:

We try to ensure that this website is free of viruses or defects. However, we cannot guarantee that your use of this website or the websites accessible through us will not cause damage to your computer. It is your responsibility to ensure that the correct equipment is available to use the website. We will not be liable to any person for any loss or damage that may arise to computer equipment as a result of the use of this website.

Bio'ty Lab.com makes every effort to protect its website against viruses, hacking attacks or other IT crimes, but does not guarantee the absence of viruses, hacking attacks or other IT crimes.

Cancellation of an order by Bio'ty Lab:

We reserve the right to cancel the agreement between both of us if:

• We have insufficient stock to deliver the goods you have ordered; we do not deliver to your country, or one or more of the goods you ordered was listed at an incorrect price due to a typographical error or an error in the pricing information received by us from our suppliers.

• If we cancel your order, we will notify you by email and the relevant amount will be credited to your account as soon as possible.

Gift cards:

The gift vouchers may not be refunded in cash or exchanged.
The gift vouchers can only be used at www.biotylab.com
The gift vouchers are not reloadable and are valid for 1 year and will not be extended.

Changes to the legal notices:

We reserve the right to change these terms and conditions from time to time and you should therefore review them as often as possible.

Bio'ty Lab.com reserves the right to change these General Terms of Use at any time and without express notice. As a user, it is therefore advisable to read these General Terms and Conditions of Use every time you visit the website.

Privacy:

You acknowledge and agree to be bound by the terms of our privacy policy (see Legal Terms & Privacy).

User obligations:

The user undertakes i) not to use the website for illegal or harmful purposes; ii), not to prevent access to the website, nor to disrupt or change the website, nor to make the website less efficient or to cause damage to the website, Bio'tylab.com, or third parties; iii) not to use the website to transmit or distribute computer viruses or harmful or illegal information; iv) not to compromise the intellectual rights present on the website; (v) not to send or post unsolicited messages. Bio'ty Lab.com reserves the right to report to the competent authorities users who violate Belgian or international law and to suspend indefinitely the access to and use of the services and data of any user who violates this violates or fails to comply with General Terms and Conditions of Use.

Contact details:

If you have any questions about these conditions or comments or complaints on or about our website, you can always contact us;
E-mail: info@biotylab.com
Bio'ty Lab bv
Kortrijksesteenweg 154 - 9830 Sint-Martens-Latem - Belgium
BE0812263647

March 2024 version